Frequently Asked Questions

Don't I have to take my car back to the dealer for regular maintenance and oil changes to maintain my warranty?

Don't I have to take my car back to the dealer for regular maintenance and oil changes to maintain my warranty?

Federal law says a warranty will not be invalidated as long as the service can be documented. The manufacturer would like you to think that, but it’s just not true, you do have a choice. EAS works closely with OEMs and authorized parts suppliers. So you have no worries when you choose EAS.

Do you install parts that customers supply?

Do you install parts that customers supply?

ANSWER: EAS only installs OEM or better parts purchased by EAS. We have never installed customer-supplied parts due to warranty, liability and business concerns.

Is there a warranty on your work?

Is there a warranty on your work?

Our in-house European Autospecialist warranty is one of the best in the industry — similar most dealers. So, you are covered for our repairs.

Is there really something wrong with my car if the check engine light is on?

Is there really something wrong with my car if the check engine light is on?

Manufacturers put warning lights on cars for a reason. Sometimes that light may come on simply because your gas cap is not on tight. But you can’t take it too lightly, it could be warning of a legitimate problem. EAS utilizes factory diagnostic equipment to analyze your vehicle and determine if there is a problem or not.

I know my car needs some work, but I can't be without a car… what should I do?

I know my car needs some work, but I can't be without a car… what should I do?

We understand it is an inconvenience to be without your car. That’s why anything we can do to make your experience more enjoyable is our pleasure. We have a convenient arrangement with a car rental company just down the street.

Do you only service BMW, Mercedes and Mini Cooper?

Do you only service BMW, Mercedes and Mini Cooper?

This is our specialty. Our promise to you is that we believe our specialization and focus only on BMW, Mercedes and Mini Cooper is the best way to provide you with the quality of services required for these vehicles.

Do you recommend a certain brand of motor oil?

Do you recommend a certain brand of motor oil?

The manufacturer recommends different weights and viscosity options depending on your engine and the climate that you live in. We strictly adhere to these requirements.

Why should I care about who changes my oil?

Why should I care about who changes my oil?

New customers sometimes tell us they’ve taken their vehicles to one of the many “Quickie Lube” chain stores, because they believe it is less expensive and maybe more convenient. They are often surprised to learn that our pricing is not only competitive, but a better value.

EAS also offers a complete multi-point inspection with each service; front to back, top to bottom, down to your tag bulbs (and many times bulbs are replaced for cost of the bulbs). We provide this as a vehicle health check so we can advise you of your vehicle’s condition so you are not surprised. We use only high quality parts. We are specialists on these three brands and know how to recognize early component failure. At EAS, we want to be your trusted automotive service provider.

How often should I change my oil? Does it really need to be every 3,000 miles?

How often should I change my oil? Does it really need to be every 3,000 miles?

The manufacturers recommend every 12 months or every 12,000 -15,000 miles. Based on long-term EAS experience, we suggest 5 months or 5,000 miles for synthetic oil. The cost of oil and a filter is very inexpensive when compared to the expense of replacing parts due to sludge build up or condensation issues. An oil service with us is not just an oil and filter change, with EAS it’s an overall inspection.

I know I need some repairs done, but I can't afford it all at once… do you have a payment plan?

I know I need some repairs done, but I can't afford it all at once… do you have a payment plan?

We understand that these autos can be expensive to repair. We will be happy to help prioritize the work that is the most important for your safety, and tell you up front what can wait. Our goal is your safety, not your pocketbook. We accept VISA, MasterCard, American Express, Discover and Bosch automotive service credit cards.

Demo
4121 S. 72nd Ave.
Tulsa, OK 74145
(918) 627-2002
8am - 5pm | M - F